Privacy Policy
Welcome to Dockertek Ltd’s privacy notice.
We value your privacy and are committed to protecting your personal information. This privacy notice explains how we collect, use, disclose, and safeguard your data when you interact with our services.
Please read this privacy notice together with any additional privacy information we may provide on specific pages or features, so you fully understand how we use your data.
If you do not agree with any part of this policy, please discontinue the use of our services.
If you have questions or concerns, kindly contact us using the details provided in the Contacting Us section.
Who We Are
Dockertek Ltd is a software development and cybersecurity company providing secure, scalable, and innovative digital solutions for businesses and institutions.
We offer services in:
- Software development
- Cybersecurity assessment & threat protection
- Cloud infrastructure design, optimisation & monitoring
- IT consulting and digital transformation support
As a technology service provider, we process personal information in accordance with applicable data protection laws.
Our website address is: https://dockertek.com
What This Privacy Notice Covers
This privacy policy applies to the processing of personal information by Dockertek Ltd across:
- Our websites and online platforms
- Mobile or desktop applications developed by us
- Contact channels, including email, telephone, and support forms
- Social media pages and marketing campaigns linking to this notice
- Interactions with clients, prospective clients, partners, and vendors
- Subscribers to newsletters, updates, or announcements
It also covers data received from third-party sources for marketing, analytics, or business operations.
This policy does not apply to personal information we process strictly on behalf of our clients as a data processor (e.g., for software solutions we deploy for customers). In such cases, the client acts as the data controller.
For information about their practices, please refer to their respective privacy policies.
Changes to This Privacy Policy
The current version of this policy is dated January 2025.
Any future updates will be posted on this page.
You may request older versions by contacting us.
Please inform us if your personal data changes during your relationship with us so we can keep our records accurate and up-to-date.
Contacting Us
If you have questions about this privacy notice, or would like to exercise your data protection rights, please contact us:
By Email: support@xtratekinc.com
By Post:
Data Protection Officer
Dockertek Ltd
Sule Olusesi Street, Lekki, Lagos, Nigeria
We have appointed a Data Protection Officer (DPO) responsible for overseeing compliance and handling privacy-related inquiries.
Legal Bases for Processing Your Information
We process your personal information under the following legal bases:
1. Consent
We may process your data when you explicitly give us permission, e.g., subscribing to newsletters or allowing cookies.
You may withdraw your consent at any time.
2. Performance of a Contract
We process data when necessary to fulfil a contract with you or to take steps at your request before entering into one.
3. Legitimate Interests
We may process your data when it is necessary for our legitimate business interests, provided these do not override your rights. Examples include:
- Communicating with clients or prospects
- Advertising our services
- Improving our website and digital platforms
- Detecting and preventing fraud
- Enhancing user experience and service delivery
4. Legal Obligations
We may process data to comply with applicable laws, regulatory requirements, court orders, or law enforcement requests.
5. Vital Interests
In rare cases, we may process data to protect an individual’s vital interests, such as safety or emergency situations.
Do We Process Sensitive Personal Information?
Dockertek Ltd does not intentionally collect or process sensitive personal information unless required for a specific service and with explicit consent.
Information We Collect
Depending on your use of our website or services, we may collect:
- Name, email, phone, and address
- Company or organisation information
- Technical data (IP address, browser type, device info, cookies)
- Usage data (pages visited, actions taken, time spent)
- Communication details (emails, support requests, contact form submissions)
- Marketing and preference information
Comments and User-Generated Content
- When visitors leave comments, we collect the data shown in the comment form, IP address, and browser details to prevent spam.
- A hashed version of your email may be shared with Gravatar to verify profile images.
- Approved comments may publicly display the commenter’s profile picture.
Media Uploads
If you upload images, avoid including embedded location data (EXIF GPS), as visitors may extract that information.
Cookies
We use cookies to:
- Improve website functionality
- Remember preferences
- Enhance login user experience
- Analyse traffic and usage patterns
Your options:
- Accept cookies
- Modify browser settings
- Delete cookies at any time
Embedded Content from Other Sites
Our website may include embedded content (videos, articles, posts).
These third-party sites may collect data about you, use cookies, and track your interaction with the embedded content.
Who We Share Your Data With
We may share your data with:
- Trusted external service providers
- Contractors assisting in service delivery
- Sales, marketing, and analytics partners
- Cloud hosting and infrastructure providers
- Third parties in case of business mergers or acquisitions
All third parties are required to:
- Protect your data
- Comply with applicable laws
- Process data only according to our instructions
Email Marketing & Campaigns
You may receive marketing communications from us if:
- You provided consent, or
- We have a legitimate business interest and you have not opted out
We may also receive contact information from trusted third-party data sources.
Examples of platforms we may use include:
- Brevo
- HubSpot
- Apollo.io
Each acts as a data processor under applicable laws.
How Long We Keep Your Data
We retain your personal data only as long as necessary for:
- The purpose it was collected
- Legal or regulatory requirements
- Accounting and reporting obligations
Retention periods vary depending on the data type.
You may request deletion under certain conditions.
Anonymous or aggregated data may be used indefinitely.
Your Rights Over Your Data
Depending on your jurisdiction, you may have the right to:
- Request access to your data
- Request correction of inaccuracies
- Request deletion (right to be forgotten)
- Restrict processing
- Object to processing
- Request data portability
- Opt out of marketing
- Withdraw consent at any time
To exercise your rights, contact us using the details in the Contacting Us section.
How We Protect Your Information
We implement robust technical and organizational measures, including:
- Encryption
- Access controls
- Secure servers
- Regular security assessments
- Industry-standard cybersecurity practices
While we strive to protect your information, no online system is 100% secure.
We cannot guarantee protection against all cyber threats, but we take all reasonable steps to safeguard your data.